Having just arrived at the US Airways terminal I sought out the M60 bus in to Manhattan.
The best and most economical way in to Manhattan from the airport.
However, to get on the bus, you need a metro card, or you need 8 quarters.
Of course, this information is not readily available at the airport, you have to ask someone.
And of course businesses in the airport can't be expected to be doling out quarters to every traveller that comes through, so what about metro cards?
I asked the airport worker where I could get a metro card and was informed I had to first take the A or B shuttle bus to the Central Terminal. So I waited, and took the shuttle finally arriving at the Central Terminal 15 minutes later.
Once in the Central Terminal, one then has to find "where" to buy a metro card. The answer is Hudson News, right at the very end of the terminal.
So, 35 minutes later, I finally have a Metro Card and am ready to board.
I have to ask -WHY DON'T THEY HAVE AN MTA KIOSK AT THE AIRPORT?????
Maybe a change dispenser?
Anything is better than what they have, which is nothing. Perhaps this simple but overlooked idea falls in to the abyss of two organizations - a federally regulated airport, and local transportation.
Perhaps it's conspiracy of taxi's and limos that prefer befuddled and ignorant tourists to take a cab vs. the bus???
Why does just Hudson News sell these cards? Why only at one terminal?
Get it together people.
Where ever there is a MTA bus stop at the airport, where travellers are exiting the airport and looking to get in to Manhattan or the NYC area, how about putting up an MTA Kiosk. This will also promote use of the MTA for a visitors stay! Everyone wins!
I'm Morley Brown, your consumer advocate!
To join the consumer advocacy cause please write/email the following:
The Port Authority of New York & New Jersey:
airportcustomerideas@panynj.gov
The MTA
Thank you.
